Salesforce just fired a shot across the Admin’s bow at Dreamforce.

My prediction on Salesforce implementing AutoGPT-type tooling for Admins and developers is coming true at Dreamforce.

The landscape of Software as a Service (SaaS) applications like Salesforce is set for a significant shakeup as artificial intelligence (AI) becomes increasingly sophisticated. Innovations in machine learning algorithms and data analytics have the potential to alter how these platforms are constructed, maintained, and utilised. This development has profound implications for developers and administrators whose roles could see a considerable transformation.

The current state of SaaS and Salesforce

Salesforce provides a robust, user-friendly platform where businesses can manage customer relationships, track sales, and perform a plethora of other functions. The power of Salesforce lies in its flexibility and scalability, both of which necessitate intricate customisation and administration. Salesforce administrators play a vital role in this equation. They are responsible for implementing changes, managing processes, and troubleshooting problems within the platform. This work is often laborious, requiring a deep understanding of the business requirements and the platform’s capabilities.

How will AI Influence Development?

AI technologies have advanced to a point where they can ‘understand’ human language, predict user behaviour, and make…