The Salesforce Administrator Role is Broken

Francis Pindar
4 min readNov 29, 2022

Yes, I know it may sound hard to hear, but I do believe the Salesforce Administrator role is broken. To understand why you need to rewind to 15+ years ago.

When I started working in Salesforce, we only had two roles, and there were only two Salesforce certifications, the Salesforce Administrator certification and the developer certification. The Administration functionality was relatively limited, and when S-Controls and then Apex was launched, this allowed us to start customising the platform but it was quite heavy code due to the lacking of declarative…

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Francis Pindar

8x #Salesforce MVP & Technical Architect ~ Salesforce Training http://AdminToArchitect.com ~ @SalesforcePosse Podcast ~ Director @LDNsCall